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Privacy Policy

Effective Date：May 2026

BNA Office Solution (hereinafter referred to as "the Company", "we", "us" or "our") respects your privacy and is committed to protecting your personal data in accordance with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong.

1. Collection of Personal Data

We may collect the following personal data from you:

  • Name, company name, contact number, email address, delivery address, and billing information 
  • Government purchase card information or bank account details (for corporate clients) 
  • Order history, product preferences, and communication records 
  • Website usage data through cookies (e.g. IP address, browser type) 

2. Purpose of Collection and Use

We collect and use your personal data for the following purposes:

  • Processing orders, delivery, and payment 
  • Providing customer service and after-sales support 
  • Sending order confirmations, delivery updates, and important notices 
  • Improving our products, services, and website experience 
  • Marketing communications (only with your consent) 

3. Disclosure of Personal Data

We will not sell your personal data. We may disclose your data to:

  • Delivery partners (e.g. SF Express) 
  • Payment service providers and banks 
  • Professional advisors or government authorities when legally required 

4. Cookies and Similar Technologies

Our website uses cookies to enhance user experience. You may disable cookies in your browser settings, but some functions may be affected.

5. Data Security

We implement reasonable security measures to protect your personal data from unauthorized access, loss, or misuse.

6. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws.

7. Your Rights

You have the right to:

  • Request access to or correction of your personal data 
  • Withdraw consent for direct marketing 
  • Request deletion of your data (subject to legal restrictions) 

To exercise these rights, please contact us using the details below.

8. Contact Us

If you have any questions regarding this Privacy Policy, please contact:

BNA Office Solution

E-mail：info@bna.com.hk | Tel：(852) 2830 7393

9. Updates to this Policy

We may update this Privacy Policy from time to time. The latest version will be posted on this page with the updated effective date.