Your Shopping Cart is empty.

${{ (item.variation.media ? item.variation.media.alt_translations : item.product.cover_media.alt_translations) | translateModel }}$ ${{ (item.variation.media ? item.variation.media.alt_translations : item.product.cover_media.alt_translations) | translateModel }}$

{{ childProduct.title_translations | translateModel }}

{{ getChildVariationShorthand(childProduct.child_variation) }}

{{ getSelectedItemDetail(selectedChildProduct, item).childProductName }} x {{ selectedChildProduct.quantity || 1 }}

{{ getSelectedItemDetail(selectedChildProduct, item).childVariationName }}

{{item.quantity}}x HK$0 {{ item.unit_point }} Point

Remove

${{addonItem.product.cover_media.alt_translations | translateModel}}$

{{addonItem.quantity}}x {{ mainConfig.merchantData.base_currency.alternate_symbol + "0" }}

Remove

Delivery Policy

Effective Date：May 2026

BNA Office Solution provides the following shipping and delivery arrangements. Please read this policy carefully before placing an order.

1. Delivery Methods

Online Store Orders: All online orders are shipped via SF Express with freight collect (到付). Customers pay the delivery fee directly to SF Express upon receipt of goods.
Commercial / Corporate Clients: Delivery charges will be calculated individually and stated clearly on the official quotation.
Self-Collection: Available at our office during business hours. Please contact us in advance to confirm stock availability and arrange pickup time.

2. Delivery Area

Delivery service is limited to the Hong Kong Special Administrative Region only (Hong Kong Island, Kowloon, and New Territories). Outlying islands may incur additional charges or not be served.

3. Delivery Time

After order confirmation and payment, goods will normally be ready for delivery or self-pickup within 2-5 working days.
For items out of stock in Hong Kong, the lead time is approximately 2-3 weeks (specific products will be notified separately).
Pre-order items will only be shipped after all items are in stock.
No delivery or self-collection services on Saturdays, Sundays, and Public Holidays.

4. Shipping Fees

Online store orders: SF Express freight collect (fee paid by customer upon delivery).
Free delivery may apply for certain large corporate orders (subject to quotation).
Additional charges may apply for: locations without lift access, upstairs delivery, or remote areas.

5. Important Notes

Customers must inspect goods immediately upon receipt and note any damage on the delivery note.
Once goods are signed for or collected, they are considered accepted.
The Company is not responsible for delivery delays caused by SF Express, weather, traffic, or other force majeure events.
For any delivery issues, the Company will assist in following up with SF Express.

6. Changes or Cancellation of Delivery

Any changes to delivery date or address must be notified at least 1 working day in advance. Otherwise, an administrative fee may apply.